by NM117509
•
24 March 2020
We know it's a worrying time for everyone right now, but rest assured that everyone on the senmediator.co.uk team is still working for you! We have robust procedures in place and can continue to offer a really great SEN mediation service. Staff are working remotely, and putting in extra hours (and may take a little longer to get back to you) so please do bear with us. All mediations are now being handled via our Active Case Management protocol, with meetings (if required) by online video. Taking part in a video mediation is easy – it's via Whats App, so no special software, knowledge or equipment is needed (just a smartphone and WiFi connection). We are here to help, and will do our best to assist you.